Reviews

I've used Butler for 14 years in two homes and have always had a positive experience. Most recently Ray came out to diagnose and repair our AC after a power surge. He showed up on time and updated me as he went along. He took his time, tested each component and only replaced what he needed to. He also documented the work very well for our insurance claim. Thanks so much.

The Butler took care of our AC problems quickly and professionally. Let The Butler service your needs!

Did a great job

Jared was awesome!! Best maintenance check up we have had in years. He has a great and friendly attitude. Will request home for any service needs.

I've been through most of the heat and air companies in Roanoke , Butler has been the best to work with. New prices are competitive on better equipment. Service has been prompt and reliable.

Very pleasant young man who performed service check on ac. He was very courteous and polite.

I have used this business for approximately 10 years for various systems, and I brought them with me when I moved. They have always been professional, reasonable, helpful, and have always been on time. Recently, they replaced a heat pump and AC system, price very reasonable with 10 year warranty parts AND labor (which could be huge, and not offered with other companies). Very pleased with this company!

I started with Butler last year when we were having issues with our HVAC system. Contacted Butler they were quick to respond. Tech they sent out (Bryar) he was fantastic very friendly very knowledgeable. We have dogs in the house and he was great to make them feel comfortable. Since then he has been back to do regular maintenance checkup.
And we still received the same service as we always the last time. Butler is the only company we will continue to use moving forward. And I would recommend them to anyone that is having issues with their systems or if you are looking for regular maintenance programs.


We have them come twice a year to check our heat & A/C. Bryant was our technician and he is very thorough, professional and polite. When going into the attic to check the system some insulation fell to the floor and he cleaned it up. We would not use anyone else. Thank you so much. Steve and Vicki Hodges