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Susie Anderson's Profile Image
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Susie Anderson, 3+ years ago
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Noah Overstreet, 3+ years ago

They sent out a technician the same day I called. The technician was friendly and very knowledgeable about the system as well as possible fixes for the problem. He was able to sit down and help price out the different options and educate me on the pros and cons of each unit. They will be my first call if I ever need anything else! Great service!

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Hal Mabe, 3+ years ago

I now have had both heat pump and Gas/AC units changed out by WC Butler. Their guys do a great job and are very clean during and after the job is done. When the unit in the attic was replaced they moved the new unit off of the floor and into the rafters and out of the way.
This opened up space to more easily get into the attic. The original was poorly thought out and they saw that and changed it on their own...great idea. The safety overflow switch for condensation has already saved me once and that was something else i didn't realize they were doing. Great company with clean and polite installers and service staff.

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Deborah Walkiewicz, 3+ years ago

Installed our new HVAC system last year, very professional and always great service! We are very pleased and recommend

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Mitchell Tyler, 3+ years ago

When I couldn't get the original installing company to service my non-functioning new-ish Carrier heat pump until 4 business days later, I turned to WC Butler, who provided next-day service and found the problem in about 2 minutes. With proper parts already on the service van, I was up and running in under an hour. They were even able to recharge my 21 year old system that serves another part of the house and bring it back to life after sitting idle for 4 years. Looking forward to working with Butler in the future on replacing this old system when the time comes.

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Amanda Beachum, 3+ years ago

Did an excellent job cleaning our unit and recharging the Freon. Did not try to upsell us and prices were fair. Very friendly and arrived on time. Would definitely recommend.

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Melissa Merchand Cobb, 3+ years ago

Very professional and knowledgeable employee ...informative at every step and asked if I had any questions ........your employee Shawn was very helpful ... Thank you!!

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Jennifer Keller, 3+ years ago

These guys were my heroes this week! Of course my heat pump goes out during the coldest week with 8"snow. But they came out in 4 wheel drive and fixed the problem. Thank you!!!

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Adam Hetrick, 3+ years ago

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Serving Southwest Virginia

Born and raised in The Star City