Skip navigation

Menu

Reviews

Joseph Overfelt Jr.'s Profile Image
Facebook
Recommended by:
Joseph Overfelt Jr., 3+ years ago

Nothing but Stellar service in my opinion. Great guys from Chet to Joe Greer to the Install guys!! They were all awesome and the fact that you all support places like Straight Street made it all the easier for me to make my decision. I highly recommend the Butler.

Phil Wohlford's Profile Image
Google
Phil Wohlford, 3+ years ago

Great company and their service people are very nice and personable. They will answer any concerns you may have while at your house,and will get the job done correctly! Their office staff,and management will also go out of their way to address any additional concerns you may have! Second to none! Thanks again,for being so reliable and getting the job done! Great job Travis,and Bryar.The two service Technicians recently here at our house!

Jon Iott's Profile Image
Google
Jon Iott, 3+ years ago

I've had the opportunity of working with these folks for 8-10 years. My wife and I have invested in a handful of residential rentals in the valley and have found ourselves against the wall with HVAC problems on a number of occasions. Most recently, a frail, elderly tenant on the coldest morning of the winter called without heat. W. C. Butler was called and worked me into their very busy schedule. The gas furnace, a four year old installation's inducer motor failed and had to be replaced. Butler short-tracked the part, picked it up and had it installed the next morning. I can't say enough good things about this company and recommend them to anyone looking for a quality, fare priced solution to their HVAC headache.

Susie Anderson's Profile Image
Facebook
Recommended by:
Susie Anderson, 3+ years ago
Noah Overstreet's Profile Image
Google
Noah Overstreet, 3+ years ago

They sent out a technician the same day I called. The technician was friendly and very knowledgeable about the system as well as possible fixes for the problem. He was able to sit down and help price out the different options and educate me on the pros and cons of each unit. They will be my first call if I ever need anything else! Great service!

Hal Mabe's Profile Image
Google
Hal Mabe, 3+ years ago

I now have had both heat pump and Gas/AC units changed out by WC Butler. Their guys do a great job and are very clean during and after the job is done. When the unit in the attic was replaced they moved the new unit off of the floor and into the rafters and out of the way.
This opened up space to more easily get into the attic. The original was poorly thought out and they saw that and changed it on their own...great idea. The safety overflow switch for condensation has already saved me once and that was something else i didn't realize they were doing. Great company with clean and polite installers and service staff.

Deborah Walkiewicz's Profile Image
Facebook
Deborah Walkiewicz, 3+ years ago

Installed our new HVAC system last year, very professional and always great service! We are very pleased and recommend

Mitchell Tyler's Profile Image
Facebook
Recommended by:
Mitchell Tyler, 3+ years ago

When I couldn't get the original installing company to service my non-functioning new-ish Carrier heat pump until 4 business days later, I turned to WC Butler, who provided next-day service and found the problem in about 2 minutes. With proper parts already on the service van, I was up and running in under an hour. They were even able to recharge my 21 year old system that serves another part of the house and bring it back to life after sitting idle for 4 years. Looking forward to working with Butler in the future on replacing this old system when the time comes.

Amanda Beachum's Profile Image
Facebook
Recommended by:
Amanda Beachum, 3+ years ago

Did an excellent job cleaning our unit and recharging the Freon. Did not try to upsell us and prices were fair. Very friendly and arrived on time. Would definitely recommend.

Melissa Merchand Cobb's Profile Image
Facebook
Recommended by:
Melissa Merchand Cobb, 3+ years ago

Very professional and knowledgeable employee ...informative at every step and asked if I had any questions ........your employee Shawn was very helpful ... Thank you!!

VIP Maintenance Club

Join Thousands of Your Neighbors!

  • 15% discount on all labor & parts
  • Tune-ups twice a year
  • Longer equipment life
  • Lower monthly utility bills

Serving Southwest Virginia

Born and raised in The Star City